Australia's insurance market combines federal regulations with state-specific laws, creating unique challenges and opportunities for claim settlement.
Specialized knowledge of insurance laws and practices across Australia
Expert analysis for all types of insurance claims across Australia
Comprehensive, third party property, and CTP claims nationwide
Average increase: AUD $4,000-$25,000 additional compensation
Building, contents, and landlord insurance claims
Commercial property, public liability, and business interruption
Life insurance, TPD, trauma, and income protection claims
We understand the tactics used by Australia's largest insurance companies
NRMA, CGU, SGIO, SGIC brands
AAMI, GIO, Suncorp, Just Car
International insurer
International operations
Online direct insurer
Motoring organisation insurers
See how we helped Australians fight insurance companies across states
2019 Toyota Prado • Flood damage
Initial Offer: AUD $42,000
Final Settlement: AUD $70,000
Issue: NRMA used national averages instead of Sydney market pricing, questioned flood damage scope, applied excessive depreciation.
Strategy: Sydney-specific market research, flood damage documentation, Australian Consumer Law citations, AFCA escalation threat.
Suncorp • Hail and wind damage
Initial Offer: AUD $65,000
Final Settlement: AUD $120,000
Issue: Suncorp excluded roof replacement, underestimated internal damage, questioned storm correlation.
Strategy: Bureau of Meteorology weather data, building code compliance requirements, independent engineering assessment, Queensland Fair Trading involvement.
State law expertise and federal regulation compliance
Upload your policy, claim forms, assessor reports, and any state-specific documentation.
Our AI analyzes federal and state laws, AFCA procedures, and Australian Consumer Law protections.
Get compliant demand letters with legal citations, market evidence, and AFCA-ready documentation.
Typically achieve 35-70% higher settlements with professional documentation and consumer law compliance.