UK flight-delay / cancellation compensation claims
Passengers delayed over 3 hours at final destination when flying from a UK airport, or returning on a UK/EU airline, where delay is airline-caused and not extraordinary circumstances may qualify; cancelled and denied-boarding passengers may also qualify.
- Anmeldezeitraum
- Rolling statutory claim route; practical limitation varies by route/court, commonly up to 6 years in England/Wales for contract claims. Capture flight date and jurisdiction before routing.
- Rolling statutory claim route; practical limitation varies by route/court, commonly up to 6 years in England/Wales for contract claims. Capture flight date and jurisdiction before routing.
- Geschätzte Auszahlung
- GBP 220–520
- Fixed statutory amounts under UK261, based on flight distance and not on the ticket price: £220 per person for flights under 1,500 km; £350 per person for flights between 1,500 km and 3,500 km; and for flights over 3,500 km, £260 per person if you arrive three to four hours late or £520 per person if you arrive more than four hours late.
Voraussetzungen
- Your flight is covered by UK Reg (EU) No. 261/2004, known as UK261.
- You arrived at your destination airport more than three hours late.
- The airline does not have to pay compensation if it considers the delay to have been caused by "extraordinary circumstances", such as extreme weather.
- Separately from compensation, you are entitled to care regardless of the reason for the delay once you are delayed at least two hours on flights under 1,500 km, three hours on flights between 1,500 km and 3,500 km, or four hours on flights over 3,500 km. If the delay reaches five hours you can choose not to travel and get a refund for the flights you have not yet taken.
Was Sie möglicherweise benötigen
- Your booking reference and flight details showing the scheduled and actual arrival times.
- Itemised receipts or invoices for any food, drink, accommodation or transport you paid for yourself — the airline needs these to process an expenses claim.
- Claim directly to the airline first. Compensation is not paid automatically, and expenses and compensation may need separate claims.
- If you are not satisfied with the airline's final response, or it takes more than eight weeks to respond, escalate to its Alternative Dispute Resolution (ADR) provider, or to the CAA's Passenger Advice and Complaints Team (PACT) if the airline is not signed up to an ADR scheme.
Offizielle Quellen
- Official sourceQuellenart: officialQuelle zuletzt geprüft: 27. Juli 2026
Prüfhinweis
Official CAA and GOV.UK pages confirm rights and value bands. This is not a class action; it is a high-fit group-case/direct-claim opportunity category. Founder-approved for public catalog via app-compens-ai-approval-9013ac9c.
Dies dient ausschließlich der Information und Orientierung und ist keine Rechtsberatung. Compens.ai vertritt Sie in dieser Angelegenheit nicht, garantiert kein Ergebnis, einschließlich einer Berechtigung oder Auszahlung, und reicht nichts in Ihrem Namen ein. Prüfen Sie aktuelle Angaben stets direkt anhand der oben verlinkten offiziellen Quelle oder bei der Abwicklungsstelle, bevor Sie handeln.