Terms of Service
Last updated: June 2026
1. Agreement to Terms
By accessing and using Compens AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users worldwide, including but not limited to users in the United States, Canada, Australia, United Kingdom, Switzerland, European Union, New Zealand, South Africa, Ireland, and all other countries.
If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
Compens AI provides compensation opportunity research, private claim workspace preparation, and source-backed route context. Our platform helps users:
- Identify compensation opportunities and official-route context
- Organize user-provided facts, timelines, evidence, and source notes
- Prepare private, user-controlled claim packs and readiness previews
- Offer educational content about claim preparation, privacy, and source-backed next steps
Important: Compens AI provides informational preparation tools only. We do not provide legal advice, represent users, manage claims, submit claims automatically, contact third parties, generate legal documents, or guarantee compensation or other outcomes. Users should consult qualified professionals for advice specific to their situation.
3. User Responsibilities
Users agree to:
- Provide accurate and truthful information
- Use the Service only for legitimate claim-preparation and compensation-opportunity research purposes
- Comply with all applicable laws and regulations in their jurisdiction
- Not use the Service for fraudulent or illegal activities
- Maintain the confidentiality of their account credentials
- Review, redact, and control any information they choose to copy, export, or share
- Not misrepresent preparation outputs as legal advice, official submissions, or professional representation
4. Limitations and Disclaimers
No Legal Advice: Compens AI does not provide legal advice. Readiness previews, source notes, and claim-pack drafts are for informational preparation only.
No Representation or Automatic Submission: We do not represent users, manage claims, contact third parties, or submit claims automatically.
No Guarantee of Results: We cannot guarantee specific outcomes, compensation, settlement amounts, or route acceptance. Claim results depend on many factors beyond our control.
Jurisdictional Differences: Laws, complaint routes, deadlines, and source requirements vary by country, state, and province. Users must ensure compliance with their local regulations.
Data and Source Accuracy: While we strive for accuracy, users should verify all information, sources, and preparation outputs independently before relying on them.
5. Privacy and Data Protection
We are committed to protecting user privacy and comply with applicable data protection laws including:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Privacy Act 1988 - Australia
- Data Protection Act 2018 - United Kingdom
- Federal Data Protection Act (FADP) - Switzerland
For detailed information about our data practices, please review our Privacy Policy.
6. Payment Terms
Certain features of the Service require payment. By purchasing credits or subscriptions, you agree to:
- Pay all fees as described at the time of purchase
- Provide accurate billing information
- Accept responsibility for all charges to your account
Refund policies vary by jurisdiction and payment method. Contact support for refund requests.
7. Intellectual Property
The Service, including all content, features, and functionality, is owned by Compens AI and protected by international copyright, trademark, and other intellectual property laws.
Users retain ownership of their input data but grant us a limited license to process and organize it for providing the Service.
8. Limitation of Liability
To the maximum extent permitted by law, Compens AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
Our total liability for any claim arising from these Terms or the Service shall not exceed the amount paid by the user in the 12 months preceding the claim.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.
9. Governing Law and Disputes
These Terms are governed by the laws of Switzerland. However, users retain the protection of mandatory consumer laws in their jurisdiction.
Dispute Resolution by Jurisdiction:
- European Union: EU consumers may use the ODR platform at ec.europa.eu/odr
- United States: Disputes may be subject to arbitration as permitted by law
- Canada: Provincial consumer protection laws apply
- Australia: Australian Consumer Law protections apply
- United Kingdom: UK consumer rights are preserved
- Switzerland: Swiss consumer protection laws apply
10. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated to users via email or through the Service at least 30 days before taking effect.
Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
11. Contact Information
For questions about these Terms, please contact us at:
Email: legal@compens.ai
Business Address: Switzerland
Support: support@compens.ai