Flight refunds and disruptions
Review official requirements, timing notes, and travel records needed.
Review routeCompensation marketplace
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Public orientation
Review official sources, requirements, and missing evidence before entering private information.
Review official requirements, timing notes, and travel records needed.
Review routeOrganize transactions, provider responses, and official-route requirements.
Review routeCollect policy, bill, denial, and missing-evidence context for later review.
Review routeSeparate confirmed facts, timeline, sources, and open questions before external action.
Review routeActual workflow
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Review the complete set of source-backed problem areas.
Flight, booking, baggage, and passenger-service routes.
Coverage, claim, denial, and settlement routes.
Employment, discrimination, wage, and workplace routes.
Purchase, billing, refund, and provider routes.
Care, billing, coverage, and patient-access routes.
Data, privacy, platform, and technology routes.
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Consumentenrecht
E-commerce Nederland €35+ miljard. 14 dagen bedenktijd. Wettelijke garantie 2+ jaar. ACM toezicht. ConsuWijzer gratis advies. Geschillencommissie. Kifid financiële klachten. 15 FAQ. Voorbeeldbrieven.
Passagiersrechten
KLM 33M passagiers, 81,5% punctualiteit. Transavia 9,5M, 32 geannuleerd (8/46 toestellen grounded). Schiphol 15/4/24 slechtst ter wereld (13% on-time). CrowdStrike 19/7/24: 200 geannuleerd. 2 jaar claimtermijn. ILT, Geschillencommissie. 5 zaken, 15 FAQ.
Passagiersrechten luchtvaart
Nederland heeft 2,7% vluchtverstoringen - tweede slechtste van Europa. KLM-stakingen dupeerden 27.000 passagiers. U heeft recht op €250-€600 compensatie. Stap-voor-stap gids met voorbeeldbrief en FAQ.
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