Landlord refused your emotional support animal? Denied wheelchair ramp? Asked for your medical records? That's illegal. Fair Housing Act, ADA, and Section 504 protect disability rights in housing. 82% success rate when you fight back.
Maria Torres uses a wheelchair. Her co-op board in New York said no to grab bars in her bathroom. Safety equipment. In her own home. That she was paying for.
Their reasoning? "Modifications would damage property value." As if Maria's ability to safely shower was somehow less important than theoretical resale concerns.
Two years later, after HUD investigation and settlement negotiations, Maria received $165,000 in damages. The co-op board also had to pay $585,000 to purchase her shares so she could move somewhere that actually respected disability rights. Plus attorney fees. Plus mandatory fair housing training for the entire board. Plus HUD monitoring for years.
Total cost to the co-op board for refusing $800 worth of grab bars? Over $750,000.
That's what happens when landlords think disability law is optional.
You're not working with one law here - you've got three hammers, and you can use all of them:
What this means practically: You probably have more rights than your landlord thinks you do. And you definitely have more rights than they're willing to give you.
People confuse these all the time. They're different, and knowing which one you need matters for how you ask and what the landlord has to do.
Changes to rules, policies, practices, or services. Landlord pays. You don't.
Examples:
Physical changes to the property. You usually pay upfront (though landlord might have to pay in federally-funded housing). Landlord has to let you do it.
Examples:
This is the single most common disability housing discrimination issue. Landlords hate ESAs. They think it's tenants gaming the system to sneak in pets. They're wrong. And it costs them.
Dog (or miniature horse in rare cases) individually trained to perform specific tasks for person with disability. Examples: guide dog for blind person, seizure alert dog, PTSD dog trained to interrupt anxiety attacks. Protected everywhere under ADA - restaurants, stores, airplanes, housing.
Any animal (dog, cat, bird, rabbit, etc.) that provides therapeutic emotional support to person with mental or emotional disability. Doesn't need task training. Companionship and emotional support is sufficient. Protected in housing under Fair Housing Act. NOT protected in public places like restaurants or stores.
If you've been denied a reasonable accommodation or modification, you may have a strong case for disability housing discrimination.
File a complaint with HUD within one year of the discrimination, or consult with a fair housing attorney about your options.